Questions and answers

Dishment is a system for running a restaurant, café or bar: the till, waiter tablets, kitchen screens, menu, staff and reports in one place. You manage it all from Back Office in any browser, and the venue keeps working even when the internet drops. It is built for Azerbaijan and works in Azerbaijani, Russian and English.

Restaurants, cafés, coffee shops, bars and lounges, tea houses, fast food and bakeries, from a single till to a chain of venues. The till comes with ready setups for fast food, café, bar, family restaurant, fine dining and food court, so you start from the one closest to yours and adjust it.

Back Office, the till, the waiter tablet and the kitchen screen all work in Azerbaijani, Russian and English. The language can be switched right on the device, so everyone works in the one they are comfortable with. Receipts print Azerbaijani and Cyrillic letters correctly.

Yes. Book a demo and we will show you Dishment live and answer questions about your venue. After that you can use it free for 30 days, with all ready modules and no card needed.

A cash register program rings up checks; Dishment runs the whole venue: the till and waiter tablets, kitchen screens, menu and stop list, and, when you need them, stock with tech cards, staff schedules and payroll, finance and advanced reports. Everything shares one menu and one set of data. A sale on the till reaches the kitchen, the stock and the reports without anyone retyping it.

The venue keeps working. A small local server, the hub, runs on your main Windows computer, and tablets, tills and printers talk to it over the venue’s own network, so orders, kitchen tickets, payments and printing carry on without the internet. When the connection is back, everything syncs to the cloud by itself and nothing is lost.

A Windows computer for the hub: the counter PC or a small mini PC will do. Android tablets or phones for waiters, any ESC/POS thermal printer (USB or network) for receipts and kitchen tickets, and, if you want a kitchen display, any screen with a tablet or computer. All the apps download from Back Office.

Usually, yes. Dishment needs no special branded hardware: Android tablets, a Windows computer and ESC/POS thermal printers are what most venues already have. Send us your models before you start and we will check them; a staff card reader can also be connected for quick login.

Your data lives in the Dishment cloud with nightly backups, and the hub on your own computer keeps a working copy, so the venue does not depend on the connection. Access is controlled by roles and permissions, staff see only their venues, and the audit log shows who did what. The data is yours: we do not sell it or pass it to third parties for their own use.

Yes. Back Office opens in any browser, phones included, and shows revenue, dishes, staff and voids for each venue or the whole chain, and any check with what was on it and how it was paid. With the Advanced reports module you also watch today’s sales live as checks are paid, by hour and by waiter.

A monthly base plan for the company plus only the modules you switch on. The base plan already covers the till, waiter tablets, kitchen screen, menu, staff and core reports. The base plan covers 3 venues and each further venue is charged separately; modules are priced once for the whole chain. There is no fee per device, so add as many tablets and screens as you need. Current prices are at dishment.com/en/pricing.

There is no long-term contract: you pay month by month. If a new module does not suit you within the first 7 days, we switch it off free; after that it switches off at the end of the month. If you decide to leave altogether, you pay only for the last month you used, and we can export your data for you on request.

On the 1st of each month an invoice for the month before appears in Back Office: the base plan and the modules that were on. Most clients pay by bank transfer with the invoice number in the reference; cash or card can be arranged with our team. If a payment is late, everything keeps working for a few days, and even after that the till keeps selling. Only paid modules pause until the invoice is paid.

Yes, 30 days with everything included: the base plan and all ready modules. No card is needed. If you stay, the first invoice comes only after the trial ends; if you do not, you pay nothing.

Usually one to three days, depending mostly on the size of your menu. You install the hub and apps, enter the menu, set up halls, printers and staff, and you are ready for the first order. We help at every step.

Yes. We help you bring in the menu, set up halls, printers and roles, and train the team: cashiers, waiters and the kitchen. The till is built for touch screens and each role sees only what it needs, so staff pick it up quickly.

Yes. Send us your menu as a spreadsheet (Excel or CSV), exported from your current system or put together by hand, and we will help bring it into Dishment. It is easiest to plan the switch for a quieter weekday.

Yes, in Azerbaijani, Russian and English. You can open a ticket right from Back Office, where the whole conversation stays in one place and you can attach screenshots. You can also message us on Telegram or WhatsApp.