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Loyalty and bonuses
In development, coming soon

Restaurant loyalty program: cashback, levels and stamp cards

Guests earn bonuses with every payment and pay part of their next bill with them. At the till you find the guest by phone or card number: bonuses, discounts and gifts in one tap — without internet too. No plastic cards to print: the card is on the guest’s phone.

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PIN · Aysel

№ 01Loyalty and bonuses

What it solves

  • № 01

    A guest comes once and is gone

    A good guest came, left — and never came back. No number, and no reason to call them again.

  • № 02

    Paper cards and «friends’» discounts

    A paper stamp card gets lost and stamps get faked. Regulars’ discounts are up to the cashier; nobody knows who got how much.

  • № 03

    A separate loyalty app — a separate base

    The loyalty app isn’t connected to the till: the cashier juggles two screens, bonuses are typed by hand, the reports don’t match.

№ 02Loyalty and bonuses

Loyalty program: what it does

Cashback in bonuses, levels, a stamp card and the guest’s card on their phone

  • Cashback in bonuses

    A share of the bill comes back as bonuses (1 bonus = 1 ₼) and pays part of the next one — you set the limit. Alcohol and other categories can earn nothing.

  • Levels: Silver, Gold…

    A level by the last 12 months’ spend: more cashback or a standing discount. Up at once, down only after the quarter ends.

  • A stamp card

    «Every 6th coffee is free»: each unit of a dish on the card earns a stamp, and when there are enough, «Gift» at the till makes that dish free in one tap.

  • Birthday, welcome bonus, personal discounts

    A birthday discount once a year, a welcome bonus with the first payment, a personal discount for friends and companies — the till offers them by itself.

  • The card on the guest’s phone

    Sign-up by the QR on the table: the guest sees their balance, level, stamps and history on their phone. The receipt prints their card’s QR.

  • Safeguards, segments and a report

    A big spend takes a manager’s PIN, bonuses expire, every move is in the journal. «Hasn’t come for 30 days», «birthday this week», «bonuses expiring soon» — the WhatsApp text ready; with the Notifications module the guests whose bonuses burn in 14 days come to Telegram every day. Report: members, average check, bonuses guests hold.

№ 03Loyalty and bonuses

How it works

  1. 01

    Switch the module on — it works at every venue.

  2. 02

    In Back Office set the cashback rate, the spending limit, levels and stamp cards; put the sign-up QR on the tables.

  3. 03

    At the till add the guest to the order: bonuses, discounts and gifts are right there, and bonuses arrive by themselves after payment.

№ 05Questions

Frequently asked questions

  • How do bonuses show on the bill?

    As a discount: the receipt has its own line «Paid with bonuses −5.00 ₼», and the discounts report a row of its own. Revenue is counted honestly; bonuses are not a payment method.

  • Do bonuses work without internet?

    Yes. Guests’ balances are kept on the till: offline you can pay with bonuses, give a gift and apply a discount. Bonuses earned arrive once the payment reaches the cloud.

  • Do I need plastic cards?

    No. The card is on the guest’s phone — the till scans its QR or takes their number. If you like, your own plastic card’s number can be linked to a guest.

  • Can a cashier give bonuses to themselves?

    Bonuses are written by the cloud only after payment, a big spend takes a manager’s PIN, and a correction by hand needs the right and a reason. Loss control shows big bonus spends on their own.

  • Can a guest invite a friend?

    Yes. The guest’s card page has their invite link: after the first paid check of a friend who joined by it, both get a bonus, in amounts you choose. Once per friend, for a new guest only, and for at most 20 friends a month per inviter.

  • Can I move the bonuses from my old system?

    Yes. Guests → «Import from Excel»: phone, name, birthday, consent, bonus balance and card number. A balance is carried over once — uploading the same file again doesn’t double it.

Dishment

Meet your next Friday rush with Dishment

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