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Theft and loss control
Module · 19 ₼ · per company per month

Restaurant theft and loss prevention: suspicious voids, discounts and cash shortages

The module checks every till operation and shows the owner the suspicious ones: who did it, who approved it and what happened to the check minute by minute. As soon as it is on, it goes through the last 30 days of your till.

Suspicious activity3 new

  • Void after the bill38.00 ₼ · #0412
  • Large discount−25% · #0417
  • Check reopened#0398

№ 01Theft and loss control

What it solves

  • № 01

    Small voids, big losses

    A couple of items “punched in by mistake” every day, and at the end of the month the numbers are off. One by one nothing stands out, but over a month the gap adds up.

  • № 02

    The guest paid, the check shrank

    The bill is brought, the money taken, then a dish comes off the check or a discount goes on. The most common scheme, and reports don’t show it.

  • № 03

    No time to check every day

    An owner can’t read every check. Suspicious cases usually surface by chance, and far too late.

№ 02Theft and loss control

What it does

Finds suspicious voids, discounts, refunds and cash differences by itself

  • Voids after the bill

    Dishes taken off after the guest saw the bill, and discounts after it, are flagged on their own at the highest severity.

  • Reopened checks

    When a paid check is reopened and closed for less, or by card instead of cash, “before” and “after” sit side by side.

  • Cash, refunds, training mode

    Shortages at the shift close, cash refunds for card payments, training mode during service, checks left open too long.

  • The check’s story

    Each case opens the check minute by minute: when it was opened, what went to the kitchen, when the bill was printed, who voided what and who approved it.

  • Staff risk

    Each person’s share of voids, discounts and refunds is compared with their colleagues’, and the reason is written out.

  • Alerts at once

    Serious cases go straight to Telegram or e-mail, with a short summary when the day is closed. You set the rules and thresholds.

№ 03Theft and loss control

How it works

  1. 01

    Switch the module on — it checks the last 30 days of your till and shows what it found.

  2. 02

    Every case is a card: what happened, who did it, who approved it, and the check’s story. You decide: “All fine” or “Loss”.

  3. 03

    From then on new cases arrive by themselves: serious ones straight to Telegram, a summary when the day is closed.

№ 04Questions

Frequently asked questions

  • Will staff see that the module is on?

    No. Nothing changes on the till or in POS. Only the owner sees the cases, and can give a manager access too. Whoever took part in a case cannot decide on it.

  • Do I need the Notifications module?

    No. Telegram and e-mail alerts about suspicious cases come with this module. Notifications covers the rest: the day’s summary, devices going offline and so on.

  • Will I need the Warehouse module?

    Only to see sales below cost. All other checks work from till operations.

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