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Notifications & automation
Module · 9 ₼ · per company per month

Telegram notifications and automation for restaurants

Hear about what matters right away, even when you are not at the restaurant: Telegram brings you the day’s totals and warns you about a large refund or a silent printer. Notifications work today; automation rules are still in development.

23:31

Dishment

✅ Day closed · Nizami St.

Revenue: 4 812.40 ₼
Checks: 126
Refunds: 1 · 9.00 ₼

№ 01Notifications & automation

What it solves

  • № 01

    Waiting for the day’s totals

    The day is closed and the manager forgot to send the numbers, so your morning starts with a phone call.

  • № 02

    You hear about big refunds late

    A large check was refunded last night, and you only see it in the report at the end of the week.

  • № 03

    The printer stopped and nobody knows

    The kitchen printer isn’t responding, tickets aren’t coming out, and the kitchen calmly waits for orders.

№ 02Notifications & automation

What it does

Telegram alerts on day close, big refunds and stopped printers. Rules coming soon

  • Day closed (Z)

    Revenue, orders, average check, payment methods, voids and refunds reach your phone as soon as the day is closed.

  • Large refunds, voids, discounts

    When the amount is above your threshold, you get the sum, the reason, the employee and who approved it.

  • Equipment watch

    A message when a hub, till, kitchen display or printer stays silent longer than the minutes you set, and another when it is back.

  • Security

    A message when a new device is paired with a venue or a device is removed.

  • A separate list for each recipient

    The owner gets everything, a manager only their own branch. Each person reads messages in their language (az, ru, en), in a personal chat or a group.

  • Automation (coming soon)

    “When this happens, do that” rules are in development: send a notification or apply a discount on an event or a schedule. Not available yet.

№ 03Notifications & automation

How it works

  1. 01

    Switch the module on and Notifications appears in the menu.

  2. 02

    Press Connect Telegram: the Dishment bot opens in Telegram, you tap Start and the chat is connected. No bot to create, no token to copy.

  3. 03

    For a managers’ group, press Add to a group and pick the group in Telegram. To connect another phone, scan the QR code on the screen.

  4. 04

    Choose events and venues for each recipient and send a test message.

№ 04Questions

Frequently asked questions

  • Does automation work yet?

    No, it is still in development. Notifications work today. Once the rules are ready, Automations will be switched on as a separate module.

  • Will I hear about suspicious voids and discounts?

    Notifications tell you about every void, discount and refund above your amount. Picking out the suspicious ones — a void after the bill, a check reopened and changed, cash short at the till — is what Theft and loss control does; its alerts go to the same Telegram chats.

  • What happens to my settings if I switch the module off?

    Nothing is lost. Sending stops, while the recipients and their choices are kept; switch the module back on and everything works as before. With Theft and loss control on, the Notifications section stays open but only loss control alerts go out — the page says so.

  • Can notifications go to a group?

    Yes: to a personal chat or a Telegram group (press Add to a group). Events, venues and thresholds are chosen separately for each recipient.

  • Will I hear if the hub loses its connection?

    Yes. If the hub is silent for longer than the minutes you set, a message arrives, and another one follows when it is back.

  • Can one chat get messages from several restaurants?

    Yes. Every message starts with the organisation’s and the venue’s name, so nothing gets mixed up. To unlink a chat, send /stop to the bot or remove the recipient in Back Office.

  • Can messages come from our own bot?

    Yes, if you like. Want messages to come from your own bot with your own name? Paste a token from @BotFather into the optional “Your own bot” section. The token is stored encrypted.

Dishment

Meet your next Friday rush with Dishment

Sifariş№ 001

30 days free. We'll move your menu over together and train the team. No card needed.

or write to us WhatsApp · +994 50 563 86 36