Module · 9 ₼ · per company per month
Telegram notifications and automation for restaurants
Hear about what matters right away, even when you are not at the restaurant: Telegram brings you the day’s totals and warns you about a large refund or a silent printer. Notifications work today; automation rules are still in development.
23:31
Dishment
✅ Day closed · Nizami St.
Revenue: 4 812.40 ₼
Checks: 126
Refunds: 1 · 9.00 ₼
№ 01Notifications & automation
What it solves
№ 01
Waiting for the day’s totals
The day is closed and the manager forgot to send the numbers, so your morning starts with a phone call.
№ 02
You hear about big refunds late
A large check was refunded last night, and you only see it in the report at the end of the week.
№ 03
The printer stopped and nobody knows
The kitchen printer isn’t responding, tickets aren’t coming out, and the kitchen calmly waits for orders.
№ 02Notifications & automation
What it does
Telegram alerts on day close, big refunds and stopped printers. Rules coming soon
Day closed (Z)
Revenue, orders, average check, payment methods, voids and refunds reach your phone as soon as the day is closed.
Large refunds, voids, discounts
When the amount is above your threshold, you get the sum, the reason, the employee and who approved it.
Equipment watch
A message when a hub, till, kitchen display or printer stays silent longer than the minutes you set, and another when it is back.
Security
A message when a new device is paired with a venue or a device is removed.
A separate list for each recipient
The owner gets everything, a manager only their own branch. Each person reads messages in their language (az, ru, en), in a personal chat or a group.
Automation (coming soon)
“When this happens, do that” rules are in development: send a notification or apply a discount on an event or a schedule. Not available yet.
№ 03Notifications & automation
How it works
- 01
Switch the module on and Notifications appears in the menu.
- 02
Press Connect Telegram: the Dishment bot opens in Telegram, you tap Start and the chat is connected. No bot to create, no token to copy.
- 03
For a managers’ group, press Add to a group and pick the group in Telegram. To connect another phone, scan the QR code on the screen.
- 04
Choose events and venues for each recipient and send a test message.
№ 04Questions
Frequently asked questions
Does automation work yet?
No, it is still in development. Notifications work today. Once the rules are ready, Automations will be switched on as a separate module.
Will I hear about suspicious voids and discounts?
Notifications tell you about every void, discount and refund above your amount. Picking out the suspicious ones — a void after the bill, a check reopened and changed, cash short at the till — is what Theft and loss control does; its alerts go to the same Telegram chats.
What happens to my settings if I switch the module off?
Nothing is lost. Sending stops, while the recipients and their choices are kept; switch the module back on and everything works as before. With Theft and loss control on, the Notifications section stays open but only loss control alerts go out — the page says so.
Can notifications go to a group?
Yes: to a personal chat or a Telegram group (press Add to a group). Events, venues and thresholds are chosen separately for each recipient.
Will I hear if the hub loses its connection?
Yes. If the hub is silent for longer than the minutes you set, a message arrives, and another one follows when it is back.
Can one chat get messages from several restaurants?
Yes. Every message starts with the organisation’s and the venue’s name, so nothing gets mixed up. To unlink a chat, send /stop to the bot or remove the recipient in Back Office.
Can messages come from our own bot?
Yes, if you like. Want messages to come from your own bot with your own name? Paste a token from @BotFather into the optional “Your own bot” section. The token is stored encrypted.
More features
All features
- Base planPOS and tillOne system for the floor plan, waiter tablets and the till, from order to receiptLearn more
- Base planOffline modeWhen the internet drops, orders, kitchen, payments and printing carry onLearn more
- Base planKitchen display (KDS)Orders reach the kitchen instantly: stations, timers, late tickets in redLearn more
Dishment
Meet your next Friday rush with Dishment
Sifariş№ 001
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